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Service Tiers

Service Tiers

Choose the service tier that matches your operations. All tiers include full REST API access, a web dashboard, and CDR generation. Upgrade as your network grows.

Starter
For developers & small operators
  • SMS/SMPP platform (server & client)
  • SMPP 3.4 with TLS encryption
  • Basic VoIP billing & SIP routing
  • CDR generation & export
  • Web dashboard (full access)
  • Complete REST API
  • Multi-tenant account support
  • Email & Phone support
Get Started
Business
For growing service providers
  • Everything in Starter
  • Bulk SMS campaigns & templates
  • LNP — Local Number Portability
  • MNP — Mobile Number Portability
  • ENUM/NAPTR lookups
  • MMS send & receive
  • Ringless Voicemail (RVM)
  • Text-to-Speech (TTS)
  • SIP↔SMPP protocol bridge
  • Email & Phone support
Get Started
Carrier
For carriers & MVNOs
  • Everything in Professional
  • SS7/SIGTRAN gateway (MAP/ISUP)
  • Diameter OCS (Gy/Ro/Gx)
  • SCTP multi-homed transport
  • Multi-protocol hub
  • HLR/AuC (2G/3G)
  • 4G LTE EPC (full stack)
  • 5G SA Core (3GPP R16)
  • SIM provisioning & management
  • MVNO-ready infrastructure
  • Priority Email & Phone support
Contact Sales
Enterprise
For large-scale operators
  • Everything in Carrier
  • Custom protocol integrations
  • Dedicated infrastructure
  • 24/7 SLA guarantee
  • White-label option
  • Custom CDR export pipelines
  • On-site or private cloud deployment
  • Dedicated account team
Contact Sales

Feature Comparison

Feature Starter Business Professional Carrier Enterprise
SMS/SMPP (server & client)
Basic VoIP Billing
CDR Generation & Export
Web Dashboard
REST API
Bulk SMS Campaigns
LNP / MNP Lookups
ENUM / NAPTR
MMS Support
RVM & TTS
RCS Messaging
STIR/SHAKEN
A2P 10DLC Compliance
SS7/SIGTRAN Gateway
Diameter OCS
Mobile Core (HLR/4G/5G SA)
SIM Provisioning
Custom Integrations
Dedicated Infrastructure
24/7 SLA Guarantee
White-Label Option
Support LevelEmail & PhoneEmail & PhoneEmail & PhonePriority Phone & EmailDedicated

Frequently Asked Questions

Can I upgrade between tiers?
Yes — you can upgrade to a higher tier at any time. Your existing configuration, routing rules, and CDR history are preserved. Our team will assist with any additional integration steps required by the new tier.
Is there a trial or evaluation period?
Contact our sales team to discuss an evaluation deployment. We can arrange a scoped proof-of-concept environment so you can validate the platform against your specific traffic patterns and use cases before committing.
What does the CDR export rate of 50M/min mean?
The CDR pipeline can process and export up to 50 million call detail records per minute during normal production operations, and up to 100 million records per minute during off-peak periods. This covers voice CDRs, SMS CDRs, and data session records — making it suitable for large carrier-scale deployments with billions of records per day.
Can MOBITELSMS be deployed on-premises?
Yes. All tiers can be deployed on your own infrastructure (bare metal, private cloud, or co-location). Enterprise customers can also access managed hosting options. We do not require cloud-only or SaaS-only deployment.
What protocols does the Carrier tier support?
The Carrier tier includes SS7/SIGTRAN (M3UA, SCCP, TCAP, MAP, ISUP), Diameter (Gy/Ro/Gx), SCTP, SMPP 3.4, and SIP — along with the full mobile core stack (HLR/AuC, 4G EPC, 5G SA Core). This covers all the signaling and charging protocols needed to operate as a licensed carrier or MVNO.
Is the REST API available on all tiers?
Yes. Full REST API access is included on all tiers from Starter upward. The API covers routing management, subscriber operations, billing configuration, and CDR querying. Webhook support for real-time event delivery is also included across all tiers.

Not Sure Which Tier Fits?

Talk to our team. We'll help you select the right tier based on your traffic volume, protocol requirements, and growth plans.